Privacy Policy

Last Updated: February 8, 2025

WAPTO, a product of Cybersync Technologies, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Introduction

WAPTO provides AI-powered WhatsApp automation services to businesses. By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

We collect different types of information based on how you interact with WAPTO, including:

a. Information You Provide Directly

  • Account Information: Name, email, WhatsApp number, business name, and contact details when you register.
  • Payment Information: If you subscribe to a paid plan, we collect billing details (processed via third-party payment providers).
  • Support Requests: Information shared when contacting our support team.

b. Information We Collect Automatically

  • Device and Usage Data: IP address, browser type, operating system, and platform usage statistics.
  • Cookies and Tracking Technologies: WAPTO uses cookies to enhance user experience and analyze site traffic.

c. Information from Third Parties

If you connect WAPTO to external platforms (e.g., WhatsApp, CRM tools), we may collect data required for integration.

3. How We Use Your Information

WAPTO uses collected data for the following purposes:

  • To provide, improve, and personalize our services.
  • To process transactions and manage billing.
  • To enhance security and prevent fraudulent activity.
  • To communicate updates, offers, and customer support.
  • To comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share data in the following cases:

  • With Service Providers: Third-party vendors assisting with hosting, payments, and analytics.
  • For Legal Compliance: If required by law, court order, or regulatory authority.
  • With Your Consent: When you authorize integrations or data sharing.

We follow a strict data minimization policy and only collect or disclose the minimum amount of user information necessary to fulfill the intended service or legal obligation.

5. Data Security

WAPTO follows strict security measures to protect user data, including encryption, firewalls, and access controls. While we strive to secure your information, no online platform can guarantee 100% security.

6. Data Retention

We retain user data as long as necessary for service provision, legal compliance, and legitimate business purposes. You may request data deletion by contacting wapto.ai@gmail.com.

7. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you.
  • Request Correction of inaccurate data.
  • Request Deletion of your data.
  • Opt-Out of marketing emails.

To exercise these rights, contact wapto.ai@gmail.com.

8. Cookies and Tracking Technologies

WAPTO uses cookies to enhance user experience. You can modify cookie settings in your browser, but disabling cookies may impact functionality.

9. Third-Party Links & Integrations

Our platform may contain links to third-party websites or integrate with external services (e.g., WhatsApp, CRMs). WAPTO is not responsible for their privacy practices.

10. Updates to This Policy

WAPTO may update this Privacy Policy periodically. We will notify users of significant changes via email or our website. Continued use of our services implies acceptance of the updated policy.

11. Use of Data in AI/ML Models

WAPTO does not use any user data—including data related to appointments, calendar events, messages, or spreadsheet entries—obtained through Google Workspace APIs or any other integrations to develop, improve, or train generalized AI or machine learning models. All user data is strictly used to provide and improve your personalized experience within the platform, and not for any unrelated AI/ML training purposes.

12. Contact Us

For any privacy-related inquiries, please contact us at:

📧 Email: wapto.ai@gmail.com